Email experts
ready to help

Quick, reliable support from experts with over 86 years of email expertise
who understand your needs and work alongside you.

Contact us

Meet the team

Anna

Anna is an email deliverability, security, and compliance expert with 15 years of experience in email.

She was raised on a farm with no internet, and loves the outdoors.

More about Anna

Brian

Brian is a success engineer who knows a lot about the email space with 10 years of experience in it.

He loves coffee shops, and the hum of espresso machines.

More about Brian

Pauline

Pauline is a success engineer operating across multiple regions with 1 year of experience in email.

If she wasn't programming, she would probably be a chef.

More about Pauline

Jp

Jp is a success engineer helping users and automating workflows with 12 years of experience in email.

He holds a Private Pilot License and loves to fly planes.

More about Jp

Slater

Slater is a success engineer in the email automation space with 7 years of experience in email.

He writes music and volunteers at his local community garden.

More about Slater

Evan

Evan is a success engineer with a background in customer-focused software development.

He grew up in Alaska and enjoys hand tool woodworking.

More about Evan

Michael

Michael is a success engineer focused on email and security support, after 13 years in IT infrastructure.

He loves coffee shops, restaurants, beach road trips, live music, and car racing.

More about Michael

Allie

Allie is a success engineer focused on helping customers deliver email reliably with 8 years of experience in email.

She loves backcountry skiing and someday wants to run a coffee shop again.

More about Allie

Behind the scenes

More email experts shape Resend beyond the Success front line, from deliverability to data.

54 humans on the team, 86 years of email expertise

Meet all humans

How we think about support

Our goal is to build a product that reduces the need for you to reach out in the first place. Still, there are times when you just need to talk to a human, and that's why we're here for you.

Read the Handbook
try {
  product()
  codeExamples()
  documentation()
  knowledgeBase()
  aiAgent()
}
catch() {
  support()
}

Get support however you want

As a lean team of experts, we provide direct access to product engineers, company founders, and email experts.

Email support

Get the help you need, whenever you need it, with first and next response SLAs.

Send us an email

Dedicated Slack channel

Connect your Slack workspace with ours to chat with Resend engineers directly.

Request channel

Knowledge base

Get answers to the most common asked questions and learn from dozens of articles.

See knowledge base
Gumroad
During a busy holiday season, our previous email provider suddenly blocked us. We were stranded without support for days. The Resend team moved very quickly and helped us when we needed it most.

Sahil Lavingia

CEO of Gumroad

Read story

Actions speak louder than words

Our goal is to keep your momentum going, not slow you down. So when you do reach out, we move fast.

90% of urgent requests receive a first response under 11min

< 11min

Requests receiving a first reply within the documented SLA

90.11%

Number of customers helped since 2023

208,377

Real-time data from the past 30 days via Plain

Frequently asked questions

  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad MatsiiakoCo-founder of Infisical
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee LeeCo-Founder at Mintlify
  • "We value tools that feel stable, well thought out, and aligned with the standards we expect across our stack. Resend meets those expectations. It lets our team stay focused on building the larger platform rather than getting pulled into the overhead that typically comes with legacy email infrastructure."
    Bradley GreenwoodVP of Engineering at MrBeast
  • "Our partnership with Resend has been a great experience. They've made sure we can focus on what we do best—building our product and growing our business."
    Sahil LavingiaCEO of Gumroad
  • "Switching over to Resend from SendGrid marked a significant improvement in our email management. We started with a small test - waitlist emails for our iOS and Windows apps. Within 30 minutes, we were done."
    Thomas MannFounder & CEO of Raycast
  • "The simplicity and reliability of Resend allowed our engineers to focus on building features rather than troubleshooting email infrastructure."
    Amadeo PellicceConnectors, Agents and Automations Lead at Replit
  • "We're a small team with a lot on our plates. Email infrastructure is something we don't want to think about, and with Resend we don't have to."
    Peter SuhmOps at Tailwind
  • "The best part about taking Resend into production was that there was no friction at all."
    Tara NagarSoftware Engineer at Braintrust
  • "The flexibility of Resend is what we value most. It allows us to quickly adapt and refine our email communications as our products evolve."
    Glauber CostaFounder and CEO at Turso
  • "Resend is email with simpler APIs, better webhooks, and best-in-class debugging."
    Dan FarrellyCTO and Co-Founder of Inngest
  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad MatsiiakoCo-founder of Infisical
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee LeeCo-Founder at Mintlify
  • "We value tools that feel stable, well thought out, and aligned with the standards we expect across our stack. Resend meets those expectations. It lets our team stay focused on building the larger platform rather than getting pulled into the overhead that typically comes with legacy email infrastructure."
    Bradley GreenwoodVP of Engineering at MrBeast
  • "Our partnership with Resend has been a great experience. They've made sure we can focus on what we do best—building our product and growing our business."
    Sahil LavingiaCEO of Gumroad
  • "Switching over to Resend from SendGrid marked a significant improvement in our email management. We started with a small test - waitlist emails for our iOS and Windows apps. Within 30 minutes, we were done."
    Thomas MannFounder & CEO of Raycast
  • "The simplicity and reliability of Resend allowed our engineers to focus on building features rather than troubleshooting email infrastructure."
    Amadeo PellicceConnectors, Agents and Automations Lead at Replit
  • "We're a small team with a lot on our plates. Email infrastructure is something we don't want to think about, and with Resend we don't have to."
    Peter SuhmOps at Tailwind
  • "The best part about taking Resend into production was that there was no friction at all."
    Tara NagarSoftware Engineer at Braintrust
  • "The flexibility of Resend is what we value most. It allows us to quickly adapt and refine our email communications as our products evolve."
    Glauber CostaFounder and CEO at Turso
  • "Resend is email with simpler APIs, better webhooks, and best-in-class debugging."
    Dan FarrellyCTO and Co-Founder of Inngest
  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad MatsiiakoCo-founder of Infisical
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee LeeCo-Founder at Mintlify
  • "We value tools that feel stable, well thought out, and aligned with the standards we expect across our stack. Resend meets those expectations. It lets our team stay focused on building the larger platform rather than getting pulled into the overhead that typically comes with legacy email infrastructure."
    Bradley GreenwoodVP of Engineering at MrBeast
  • "Our partnership with Resend has been a great experience. They've made sure we can focus on what we do best—building our product and growing our business."
    Sahil LavingiaCEO of Gumroad
  • "Switching over to Resend from SendGrid marked a significant improvement in our email management. We started with a small test - waitlist emails for our iOS and Windows apps. Within 30 minutes, we were done."
    Thomas MannFounder & CEO of Raycast
  • "The simplicity and reliability of Resend allowed our engineers to focus on building features rather than troubleshooting email infrastructure."
    Amadeo PellicceConnectors, Agents and Automations Lead at Replit
  • "We're a small team with a lot on our plates. Email infrastructure is something we don't want to think about, and with Resend we don't have to."
    Peter SuhmOps at Tailwind
  • "The best part about taking Resend into production was that there was no friction at all."
    Tara NagarSoftware Engineer at Braintrust
  • "The flexibility of Resend is what we value most. It allows us to quickly adapt and refine our email communications as our products evolve."
    Glauber CostaFounder and CEO at Turso
  • "Resend is email with simpler APIs, better webhooks, and best-in-class debugging."
    Dan FarrellyCTO and Co-Founder of Inngest

Business Hours: 1 PM to 12 AM GMT

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Get personal, reliable support from people who know your setup and care about your success.